Ranger CommLink 5.103

The CommLink™ driver-centric mobile application plays a crucial role within the Ranger SST tow management software, recognized as a leading comprehensive tow management solution.

The Ranger solution, enhanced by CommLink™, offers notable benefits:

Operational Productivity – enabling drivers to manage more calls while optimizing fuel usage.

• Dispatchers are equipped with tools that facilitate the assignment of the appropriate truck to each job, resulting in reduced estimated time of arrivals (ETAs). The visual dispatch interface allows dispatchers to view all relevant trucks and open jobs on a single screen, streamlining the assignment process through a simple drag-and-drop mechanism that relays information directly to CommLink™.
• Drivers utilize the CommLink™ mobile solution, which accelerates their arrival times to service locations and simplifies the process for entering necessary information such as customer and vehicle data.
• This system allows dispatchers to allocate more time for customer engagement, as communications with drivers transition from voice calls to electronic messaging via CommLink™.
• The application supports credit card processing, including pre-authorizations, enhancing financial efficiency during transactions.

Administrative Efficiency – resulting in reduced work hours and increased family time.

• A paperless environment is encouraged; receipts can be emailed directly to customers, reducing physical document storage needs.
• Job records retain all relevant details entered by drivers via CommLink™, which are stored electronically for easy retrieval as necessary.
• Accounting processes—including driver checkout, invoicing, statements, and receivables management—are streamlined. Data inputted by drivers is leveraged effectively with electronic invoice submissions to motor clubs and automated synchronization of invoices and payments with QuickBooks.
• Vehicles are automatically recorded as arriving in the lot when marked as 'Dropped' in CommLink™, simplifying lot management. This mobile-enabled feature allows for ongoing picture-taking and physical inventories, enhancing vehicle tracking capabilities. Integration with ADD facilitates identification of registered owners and lien holders while managing certified letter mailing processes efficiently.

The Ranger TMS, featuring CommLink™, presents:

• End-to-end functionality: covering call-taking, dispatching, GPS tracking/mapping, lot management, and accounting integration with QuickBooks.
• Full integration: eliminating the need for separate GPS products; dispatchers can make informed decisions using the Ranger mapping solution that displays all nearby trucks and open jobs.
• Mobile accessibility: empowering drivers to receive comprehensive call details, navigate to service locations, and update call specifics seamlessly through the CommLink™ mobile application.

The Ranger SST Tow Management Solution exemplifies advanced technology and superior performance. It is important to note that this application employs background GPS tracking, which may significantly impact battery life if used continuously.